CBS Factory Direct Windows LLC is a trusted home improvement business serving Southern Ohio for over 70 years. They are the exclusive distributor of premium Vinyl Kraft custom-made windows and sliding glass doors, offering direct-to-consumer pricing.
Customers praise the company's excellent quality, lifetime warranty, and professional installation service. Many appreciate the personal touch, noting the owner's commitment to customer satisfaction and willingness to answer questions directly. Reviews highlight the thorough cleanup and care taken during installation, especially around antiques.
CBS Factory Direct Windows has a strong reputation, backed by an A+ Better Business Bureau rating. Their knowledgeable sales team provides detailed information about the products and the manufacturing process, ensuring customers feel confident in their purchase. The installation process is noted to be quick and easy, with professionalism and expertise evident at every step. The company's commitment to customer service makes it the best choice for window needs in Southern Ohio.
Had 12 windows installed in two days. All old windows hauled away and shutters put up. They cleaned up the mess and left my house clean. The two young men that installed mine were very nice and pleasant to work with. I highly recommend their company.
Beautiful windows! Brett and Bryce were VERY professional. They worked well together as a team. They were efficient , skilled , knowledgeable. There was no mess left behind The windows were put in place and trimmed out beautifully We are so happy with our new windows. Everyone we met was so friendly and courteous Our neighbors are calling and telling us how nice our new windows look! Thank you CBS windows !
I’m a skeptic of all businesses and have trouble trusting anybody. Seems everybody is out to get the job done the cheapest way possible and nobody knows what customer service is these days. This particular business is different and I felt good about the decision we made from the time Isaiah first came out to assess all the way up to shaking Dan’s hand after our final walkthrough once the job was complete. We ran in to a few hiccups during install due to the condition of moisture damage/prev termite damage but the installment crew fixed their part to ensure the windows were seated properly. I’m looking forward to doing future business with CBS and highly recommend… read full review
3406 Rhodes Ave, New Boston, OH 45662
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