Apr 2026
Mitch was outstanding! Extremely knowledgeable and thorough diagnosis. I couldn’t be more pleased with the whole process. Its tough to find a good HVAC company. If you are reading this review, look no further.
About New Albany Heating & Cooling
New Albany Heating & Cooling is a reliable HVAC company serving multiple counties in Ohio. They provide high-quality, efficient, and customer-centered service for furnace and AC repair, service, and installation. The company offers 24-hour emergency service, including evenings, weekends, and holidays, with no extra charges. Customers praise their quick response times, professional technicians, and excellent workmanship.
The responsive sales team helps find the best unit at the best cost. Technicians are friendly, professional, and conscientious, providing thorough explanations and options with no hard selling. The efficient and courteous installation team gets customers up and running quickly. New Albany Heating & Cooling is a BBB A+ Accredited member with over 20 years of experience and is an authorized Carrier dealer. Discounts are available on equipment and services.
Customers have highlighted the company's prompt response, professional technicians, and excellent service. The technicians are described as friendly, knowledgeable, and honest, providing thorough explanations and options. The installation team is efficient and courteous, ensuring a smooth process for the customers.
Reviews
Mar 2026
My experience with 5 star home service wasn’t anything less than 5 stars. Eric was our technician and he able to find the issue with our system rather quickly. He was very professional, explained everything clearly and made sure he laid all of our options on the table. I highly recommend
Aug 2025
I had an emergency situation visiting from Florida. My daughter was giving birth to their child today and the air conditioner did not work. I also had the one year-old at home with me. Brandon came out assess the problem went and got the part and installed it. thank you very much for making the family safe.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
Location
68 North High Street Building A, Suite 113, New Albany, OH 43054
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