Kettering Network Home Care: Waterbrook Stephen K MD

Just like the conglomerate they do not value patients or their time. A 2 hour window for a visit and they still don’t make it. We should be able to bill for our time like they do.

They will call the day of the visit saying it's the their day off yet they were scheduled. They have yet to come during the scheduled hours leaving my mother-in-law to spend her day waiting just to not show up. As a fellow health care provider this is absolutely the worst company I've interacted with.