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Ulta Beauty

Name: Ulta Beauty
Address: 9623 Mentor Avenue, Mentor, Ohio, 44060, US
Telephone: (440) 354-6277
Price range: $$

3.6 87 reviews

Cosmetics, Cosmetics & Beauty Supply, Hair Salons

9623 Mentor Avenue, Mentor, OH 44060

(440) 354-6277

Overall rating

3.6

out of 5

87 reviews

5 star 57%

4 star 12%

3 star 4%

2 star 3%

1 star 24%

About Ulta Beauty

Ulta Beauty is a large retailer offering a wide variety of beauty products, including cosmetics, fragrance, body care, skincare, and hair care. The store carries products from over 500 brands, some of which are exclusive to Ulta Beauty. The store also offers a salon with services like haircuts, hair coloring, makeup application, brow waxing, lash extensions, and ear piercing.

Customers appreciate the store's welcoming atmosphere and selection of products. The service is often praised, with stylists noted for their skill, friendliness, and ability to understand customer requests. The store also emphasizes "Conscious Beauty," featuring products that are vegan, use clean ingredients, are cruelty-free, have sustainable packaging, and make a positive impact on the community.

Recent reviews highlight the store's cleanliness, helpful staff, and professional service. Customers have had positive experiences with the store's employees, who have assisted them in finding specific products and provided excellent customer service.

Reviews

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May 2026

5.0

I was greeted right away. Dallas was wonderful not only was she cheerful. She helped us find what we were looking for very informative. Then she directed me to the hair salon which I made an appointment for and the salon also told me about ways I can get hair extensions. I am on the weight loss shot and lost a lot of hair on the sides of my head and I’m very sad about it and I was so happy that there’s a way that they can fix it so I’m excited to go through the process at the salon thank you, Dallas. You’re a wonderful. !!!!!!! Cheryl from the Laundromat💖

Mar 2026

5.0

Cannot say enough good things about Shannon in the salon! My daughter had her first hair appointment this morning and the original stylist didn’t show up, Shannon fit her in in between clients and was so patient (toddlers don’t always want to sit still) and kind and did such a good job..we will be coming back! Also Jessica who works there but was off the clock was also amazing she talked and danced with my daughter and got her candy to sit still.

Feb 2026

5.0

I wish I got the associates name, she was so incredibly helpful and kind while helping me. She guided me to skincare that will help my dry skin and was just so knowledgeable and sweet. Shes really amazing and I will seek her when I am shopping in the future. Slay queen, you a real one. :)

All 138 reviews