I like my physical therapist as he's very kind and helpful but they need to have staff at the front desk later. If you try to call after 5 to schedule anything a message says they are closed, but their not. I can understand the front desk staff leaving at 6/6:30 but anything before that it is inconveniencing for patients.
I have received excellent care and progress with Andrea Alsalahat, Scott Parker and student Kevin, as well. They explain everything clearly and correct my movements which has reduced pain and led to greater healing. They are a professional, kind and hard working team of therapists.
I had a left knee replacement and was primarily assigned to Jennifer. She was always prepared and encouraged me more than pushed, initiating a variety of exercises which made it easy to continue working out at home. Scott was another physical therapist I worked with. He was equally good and I really enjoyed his sense of humor. It was a hard challenge to reach my goal but the struggle was worth it thanks to these two.
8160 Norton Pkwy 1st Floor, Mentor, OH 44060
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