About Ohio Hot Tub & Sauna
Ohio Pools & Spas is a family-owned business that has been serving the Northeast Ohio region since 1957. The company takes pride in offering a wide range of products, including swim spas, spas, saunas, pool equipment, and accessories. Customers have consistently praised the knowledgeable and helpful staff, who are known for their exceptional customer service. Recent reviews highlight the company's commitment to customer satisfaction. Customers have praised the sales team, particularly at the Mayfield Heights location, for their expertise, professionalism, and willingness to ensure customers are well-taken care of. The technicians, such as Albert, have also been commended for their informative and helpful approach in setting up and explaining the use of products. Overall, Ohio Pools & Spas is a trusted and reliable provider of high-quality pool and spa products and services, offering exceptional customer service and a wide selection of items to meet the needs of the Northeast Ohio community.
From start to finish very happy. My sales rep Armias was very knowledgable and professional. Delivery was great then some guys came out to hook up some things and show me how to use my Hot Tub. They were absolutely wonderful. I had a little issue and the Techniciancame out in a timely manner and took care of the problem right away. Responded to every phone call and every text right away. I’m extremely happy with my Hot Tub. I would highly recommend
From beginning to end, they made to entire buying process simple and straightforward. No pressure sales, courteous delivery team and knowledgeable startup rep. We look forward to using our new hot tub!
They carry the Frog 🐸 chemical floating balls for my hot tub. Same price as where I used to have them delivered and came now have them the same day, only once have I gone in and they were out of stock. They don’t last lang as I’d like. But this store is conveniently located.