I had actually postponed my recent yearly eye appointment with this Covid but was having trouble in one of my eyes and knew I needed to be seen. Making the appointment was very easy since the office personnel are so helpful in assisting. We went over some of the Covid related questions and I was instructed what to do when I arrived for my appointment . Inside the lobby there were hand sanitizers even before I walked in the office and my temperature was taken upon entering. The chairs in the waiting room were sparse and spread out far enough. No one was actually waiting inside except for the patients that I could tell. That was appreciated. I see Dr. Lauf and before that I saw Mandy and she was very professional, and I felt safe. The room appeared very sanitized. Dr. Lauf is always a listener and I trust his advice and directions explicitly. I will go back for a follow up and I thank these Physicians, Technicians and Office Personnel for their dedication all the time but especially in these unknown times. I feel very confident in this office setting.
BBB: A+
I had actually postponed my recent yearly eye appointment with this Covid but was having trouble in one of my eyes and knew I needed to be seen. Making the appointment was very easy since the office personnel are so helpful in assisting. We went over some of the Covid related questions and I was instructed what to do when I arrived for my appointment . Inside the lobby there were hand sanitizers even before I walked in the office and my temperature was taken upon entering. The chairs in the waiting room were sparse and spread out far enough. No one was actually waiting inside except for the patients that I could tell. That was appreciated. I see Dr. Lauf and before that I saw Mandy and she was very professional, and I felt safe. The room appeared very sanitized. Dr. Lauf is always a listener and I trust his advice and directions explicitly. I will go back for a follow up and I thank these Physicians, Technicians and Office Personnel for their dedication all the time but especially in these unknown times. I feel very confident in this office setting.