About Ulta Beauty
Ulta Beauty is a popular beauty retailer that offers a vast selection of products and services. Customers have praised the expertise and helpfulness of the staff, though experiences can vary. The store's layout can feel cramped during busy times, and navigating the aisles requires patience. The salon services also have mixed reviews, so thorough research is recommended before booking. The rewards program is a definite plus, offering points and exclusive discounts, but online ordering and in-store pickup can be inconsistent. With a wide range of high-end brands, drugstore staples, and exclusive lines, Ulta Beauty is a convenient destination for beauty enthusiasts, though its service and product availability can be inconsistent at times.
Victoria was absolutely amazing! She was sweet and informative. Any questions my aunt and I had, she answered and knew what she doing. She gave us tips and went the extra mile. Thank you!
The staff at the Deerfield Towne Center location is outstanding. Everyone there is knowledgeable and friendly. Alayna was particularly instrumental in helping me resolve a situation with an online order by calling customer service and getting fast results. I’d received products that I never ordered and had already called online service four times, to no avail. Alayna was kind, attentive, and adamant about rectifying the online issue. Her dedication to customer care is highly commendable, and truly appreciated!
Totally my fault for not checking, but this location closes at 8 and my friend and I arrived 10 mins before close. We were told multiple times they were closing (totally get it, ready to get out of there I'm sure!), but the sales associate still helped us and was friendly without being rushy. Gave 4 stars because I went in for a Mac foundation and they had every color except mine! Apparently certain shades have to be ordered online.