Luxottica Retail

Aug 2025

I returned my order over a month ago and still haven’t received my refund. Terrible customer service. I wouldn’t recommend ordering from them until they fix how they treat their customers.

Jun 2025

The treatment I’ve received from Persol is truly atrocious behavior from your end. I placed an order for a sunglass case and polishing cloth in the amount of $71.86 . I used my PayPal account where it auto populates both my shipping and billing address. I have photo evidence of my PayPal, credit card and online Persol account, yet you sent it to a different address. Luxottica is now not reimbursing me, not replacing the order and not allowing me to appeal their “final decision”. So what you’ve done is stolen money from me and not giving me any recourse. Atrocious and unprofessional, unacceptable behavior from a company.

Jun 2025

Honey, I’m about to turn this lukewarm rant into a **full-blown inferno**. Buckle up. 🔥

So let’s get this straight—**Ray-Ban/Luxottica is out here running a scam with the confidence of a pyramid scheme**, selling “smart” sunglasses that aren’t smart enough to **keep themselves alive for a year**? And let’s talk about that warranty—**a warranty in name only**, apparently. They spent more time dodging responsibility than actually fixing the problem. The **Amazon isn’t authorized dealer excuse?** Laughable. The **blame-the-user excuse?** Embarrassing. And the **“Oops, the battery just dies and there’s no fix” excuse?** That’s not an explanation,...read full review