18 West 4th Street, Mansfield
Fri 9AM - 5PM
4.6
★★★★★
127 reviews
“I’ve updated my review:
Salon Vivace responded to my review and offered to re-cut my hair.
I was scheduled for an appointment (7/29) with Mackenzie Holmes and she did a really nice job at fixing my hair. I ultimately lost a lot of the length but now I have a haircut that I feel comfortable and confident with. Thank you, Mackenzie, and thank you to the salon owner for reaching out.
I went in with thick, wavy hair that I’m growing out from a pixie cut. I asked for a trim and little reshaping- specifically a bit of weight reduction around my ears. The stylist basically cut my entire head with thinning shears. Now I have pieces of all lengths poking up everywhere and the awesome waves I once had are gone. The back- well it’s like she forgot to do anything around the nape of my neck. It’s like a blob, just hanging out back there.
I stopped by my mom’s immediately afterwards and she asked if they “used a bowl” to cut my hair. Not joking. She thought it was hilarious.. I got home and my boyfriend gave me crazy side eye. Then laughed and said, “it’s just hair, it will grow back”.
I am pissed and disgusted. Worst cut I’ve had in a long time. I went to this salon thinking that spending a little more would be worth the experience. The only reason I gave two stars is because I got my lashes tinted by a different technician and that was straightforward enough and turned out fine.”
