Minerva Veterinary Clinic is a place where the staff is friendly and takes the time to address concerns about pets' well-being. They offer treats to make visits less stressful and provide helpful advice. The clinic has a chip scanner, and the staff performs thorough exams, being gentle and explaining procedures in detail. Pet owners appreciate their assistance and highly recommend the clinic.
The clinic has received positive reviews, with one customer stating that the staff was "very nice and helpful" towards them and their cat. Another customer was pleased with the outcome of their visit, despite being quoted a higher price than expected. The clinic has also been praised for its compassionate approach when a customer had to put their cat down, with the staff explaining everything and ensuring the pet's dignity.
Good vet but I was quoted originally $150 and it came to $228.. but I kind of expected it, we had spoken about a few choices for the animal and almost everyone has a way of upping the price... But as a veterinary clinic in my opinion it was pretty good, I am pleased with the outcome, most were friendly and helpful.
The front desk lady is kind of a stick in the mud, don't try to make small talk or anything. Unless she was having a bad day ?
But I recommend this place for sure.
Barely any men work at this clinic but the ones that do are usually awful. One man that we dealt with recently, I think his name is David, was condescending, judgemental, and rude to clients. The way he spoke to my 14 year old sister was unacceptable. I don’t care how old someone is you treat them with respect, especially if they are respectful towards you. Go hit your vape again David you need to calm down. The women are always amazing though!
What an amazing place, every staff member that i had contact with was very nice and helpful towards me and my cat Fluff. A huge thank you from me and Fluff, after getting his lion cut to get the mats off of him he has totally done a 180 he now lets me rub/pet him all over (where before he wouldn’t) and is way more active and playful it’s so crazy to see him like this after having him for a year and trying to get the mats off of him. I can not thank you all enough
3219 Alliance Road Northwest, Malvern, OH 44644
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