About Maineville Family Physicians
Reviews for Maineville Family Physicians
Write a reviewHours
Monday: 8AM - 5:15PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:15PM
Thursday: 8AM - 5:15PM
Friday: 8AM - 5:15PM
Saturday: ClosedSunday: Closed
Maineville Family Physicians is known for its attentive and personable care. Patients appreciate that the doctors and nurses take the time to listen, creating a warm and welcoming environment that contrasts with the often impersonal feel of modern medical offices. The convenience of the location and office hours adds to the positive experience. However, some reviews highlight issues with the front office staff, including difficulties in reaching them by phone and inaccurate paperwork handling. While the medical team is praised for their expertise, the office management could improve to enhance the overall patient experience.
I've been seeing Dr Stanforth several years. I've found her to be very patient and attentive. The rest of the staff have treated me very well also. I've experienced a couple of issues over the years with billing and changes to their portal access but nothing you might not experience anywhere else.
From the front office staff to the doctors themselves, it feels like they are actually listening and not responding to invisible pressures from insurance companies and higher ups to make appointments short. It is refreshing to feel like someone is listening. The whole operation feels less robotic and cold. Keep in mind that because they are actually listening, sometimes appointments take a bit longer, and sometimes this means you might wait a bit - worth the wait. The process (but not the expertise) feels more like what a doctor's office used to be like 20 years ago, and I like that.
From the front office staff to the doctors themselves, it feels like they are actually listening and not responding to invisible pressures from insurance companies and higher ups to make appointments short. It is refreshing to feel like someone is listening. The whole operation feels less robotic and cold. Keep in mind that because they are actually listening, sometimes appointments take a bit longer, and sometimes this means you might wait a bit - worth the wait. The process (but not the expertise) feels more like what a doctor's office used to be like 20 years ago, and I like that.