Walmart Home Services

Jun 2023

This is the worst store ever the acting management suck I do doordash and because of weather conditions had to return the items to the store doordash needed the manager to say that I returned the items he refused so I went up to the front to find another person to help me he was the only person there as an acting manager told me I had to have doordash call them in order for them to get this situation straightened out when it was their customer stuck on my app because they would not do their job properly I thought I lost my keys in the store after the manager told me to leave where he was having me thrown out so I had to call the police to go in and get my keys I was so upset they fell on the floor and when the officer returned he brought out a piece of paper for no trespassing so I'm banned not only from this Walmart but all Walmarts I tried to call their customer service to get someone higher up to straighten this situation out and all I got was a foreign person that could barely understand English so you see this store lacks customer service the store and itself lacks customer service they do not help the customer at all I also forgot to mention that it was a double order for doordash and when I returned the items one of the orders they had given out to another person so they had no clue where it was at even though one of their employees told me exactly where he put the items when he took them back in but one of the orders was nowhere to be found so this store does not help the customer at all and I don't miss going there

May 2022

Was a nice store. But since remodeling there are items everywhere. No method to the madness. Wine is by the diapers and pull ups. Pet items in the back of the store now. Kids clothes seem intermingled together. I asked an employee where the little boys jeans were and she stated " nobody can find anything in this store anymore!" If employees do not know where items are, how are the shoppers supposed to know? And of course 2 registers open and backed up so you can use their scan and go machines. It's just a mess. Shame it's going like this. Won't matter though. They will keep making the money because a few won't return. Doesn't hurt the company.