About Jiffy Lube
Jiffy Lube in Kent, OH, is a top choice for oil changes and preventive automotive maintenance. Customers praise the friendly and knowledgeable staff, noting their speedy and efficient service. Many appreciate the no-pressure sales approach, with technicians often recommending only necessary services and helping clients save money. First-time visitors are welcomed with helpful assistance and promotional offers, making it a positive experience. The staff, including Tony, Doug, and Tyler, are described as professional, personable, and incredibly helpful, answering any questions the customers may have. Customers leave feeling satisfied, knowing the job was done right and at the best price.
This was my first time going somewhere other than a local shop (that retired) to get oil changed - they were extremely professional and kind - and fast! They were honest in telling me I didn’t need my tires rotated yet. A definite 5 star experience and I will be back!
They are absolutely wonderful at this location! Doug and Tyler were incredibly helpful and answered any question I had- and there were many. When it came to my oil change the entire crew reminded me of worker bees at the hive, putting the ‘TEAM’ in teamwork! I always leave feeling like I got the best price and satisfied knowing that the job was done right..10 star rating if I could!! :D
Third time customer here. Pulled in for an oil change- Doug brought to my attention that my vent filter needed to be replaced. He worked out an amazing deal for me and I was able to stay within budget. He, Mike, Will and Tony did an amazing job. They have a repeat customer in me.