Carpet Pro Services

Carpet Pro Services is a reliable and efficient business that provides excellent carpet cleaning and water leak cleanup services. Their team is known for their friendliness, politeness, and thoroughness. They handle tough stains, odors, and flood damage with ease, leaving carpets looking like new. The team is helpful in providing suggestions to assist with drying and keeping the area clean. They communicate updates throughout the process, ensuring a smooth and satisfactory experience for their clients.

Carpet Pro has received positive reviews from customers. One customer praised the fine work done by the team in repairing carpet at their Redwood Village living area. Another customer was impressed by the 5-star service and professionalism of the staff, stating they were the "absolute best" and transformed the customer's apartment and carpet. A third customer highlighted the fantastic service provided by the team, who were extremely professional, courteous, and thorough, explaining the carpet treatment options and answering all questions.

Customers have continued to praise Carpet Pro's exceptional service. One customer, who operates an Independent and Assisted living community with almost 200 apartments, was impressed by the company's ability to step in and go above and beyond when the carpet machine broke down. The team, including Mike M., Jack, and Tim, were very mindful of the residents and detailed in their cleaning, even going back over areas that the residents caused during the drying process. They completed the work on four floors of the Independent living and three floors of the Assisted living in just three days, and then tackled two service hallways that had not been touched in years. Another customer, who works at an apartment complex, highlighted the professionalism and problem-solving skills of the Carpet Pro team, stating that they are always able to tackle any issue that arises. The staff, including Mike Hazel, are praised for their attention to detail and high standards, making Carpet Pro a highly recommended choice for property management needs.