About Mercy Health Urgent Care, Hamilton
Mercy Health Urgent Care in Hamilton provides personalized care for patients with a range of conditions, including colds, flu, and minor injuries. With extended hours, including most holidays, and on-site X-Ray and labs, patients can expect quick and efficient treatment. The staff, including receptionists, techs, and nurses, are generally friendly and professional, although some patients have reported mixed experiences with the doctors' bedside manner. While one doctor has been criticized for being dismissive and more focused on seeing patients quickly, another has been praised for taking the time to listen and diagnose patients accurately. Overall, patients can expect a range of experiences depending on the doctor they see, but the facility's strengths include its convenience and the generally positive interactions with the staff.
Came in the office not feeling well. The online registration process was quick, there was no wait to be brought back and Alondra, Rachel, Dan and Amy were wonderful. I was in and out quickly and got all the treatment I needed. I Highly recommend this urgent care!
Tracey was super helpful checking me in and very patient with me. Darian got me all set up once i got called and she was great, absolute delight! Super fun to chat with. I had Daniel as my provider that day and he was very concise, direct, and a great source of reason that I needed. Super pleasant experience all around!
The staff was friendly and professional and treated me with respect. I was treated in a timely manner, and I got the correct care for my concern. Next time I need this kind of service, I will definitely chose them again.