About Edward & Sons Plumbing
Edward & Sons Plumbing offers dependable and professional plumbing services in Garfield Heights. Customers appreciate their prompt response, friendly technicians, and high-quality work. The plumbers, Brian and Melvin, are known for being knowledgeable, efficient, and thorough. They take the time to explain the problems and the steps to fix them, ensuring customer satisfaction. Recent reviews highlight Melvin's exceptional work on clearing a bathtub drain and maintaining a water heater, with no extra charges. He was patient and careful, even with questions from a family member. Another customer praised Brian for inspecting the main drainage pipe with a camera, discovering tree roots and a pipe hole, and recommending excavation and replacement. The company also replaced an old outside valve for a main water line, stopping leaks, and fixed a toilet issue caused by debris from previous work, all without extra charges. Customers trust Edward & Sons Plumbing for fair prices and friendly service, making them a preferred choice for future plumbing needs.
When I was renting, my landlord used Edward & Sons Plumbing, so after I bought my home and started having trouble with both outdoor water spigots, I called for help. Brian set up an appointment for the very next day, which made the whole process easy and stress-free. Melvin arrived right on time, and that really mattered to me because it showed respect for my schedule. He explained my plumbing repair options clearly and replaced both old spigots with new copper ones that looked great and worked perfectly. He also changed the toilet flapper in my half bath, which fixed another small issue at the same visit. The work was done quickly, everything was kept neat, and he cleaned up the areas before leaving. The price was very fair for the quality of the service. I also appreciated how careful and respectful he was with my home and yard while doing the work. When I thought I noticed a leak afterward, he came back out right away to check it, and thankfully everything was fine. That kind of responsive customer service means a lot. Everyone I have dealt with has been friendly, professional, and easy to work with. I highly recommend them for honest plumbing service, solid workmanship, and fair rates. They are the only plumbing service I plan to use.
From the moment the plumbing crew arrived, they were excellent. Brian and Melvin were professional, careful, experienced, and very patient throughout the whole leak detection and repair process. I had a tough hidden pipe leak, but they stayed persistent until they found the source and explained each step in simple terms. They took time to answer all of my questions, went over the plumbing work clearly, and also provided helpful referrals for water damage restoration. What started as a stressful plumbing problem felt much more manageable because of their skill and customer care. After they left, I called with another question and got a quick, helpful response along with...read full review
I had a leak in the hot water line under my kitchen sink, and it quickly turned into a big plumbing problem. I had to pull up part of my kitchen flooring to help avoid more water damage, so I needed a plumber fast. I called several plumbing companies, but they were all booked for days. I was unsure at first because Edward & Sons Plumbing did not have many online reviews, but I could not leave the water shut off that long. I’m very glad I called. Brian arrived earlier than expected, which actually helped a lot with the situation. From the time I made the call to the time he got to my home, the response was very quick. He was respectful, professional, and very thorough...read full review