About Centerpoint Health
Reviews for Centerpoint Health
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Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 7PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 2PM
Saturday: ClosedSunday: Closed
Centerpoint Health is a healthcare provider located in Butler and Warren counties, offering a range of services including primary care, dental care, behavioral health, medication-assisted treatment, obstetrics, gynecological care, and outreach services. The organization is dedicated to delivering high-quality, culturally sensitive healthcare, particularly for medically underserved, unserved, and uninsured patients. Patients have praised the friendly and compassionate staff, noting the exceptional care received from both doctors and dental professionals. Reviews highlight the gentle and polite nature of the dental team and the helpfulness of the reception staff, contributing to a positive experience for families. Many express gratitude for the sliding fee payment options that make care accessible. The staff's willingness to provide resources and support further enhances the patient experience. With locations in Middletown and Franklin, new patients can easily establish care through the Centerpoint Health website.
I went to center point for my son when he was first born it was great at first, then we had a medical emergency from him having bumps over his head, the dr that came in Pamela Daufel diagnosed my son with staph when she didn’t even look at his head or touch it or even test it, she then prescribed the wrong medication for him, I went And got a second opinion because I just had a gut feeling and I’m glad I did because he was prescribed something that didn’t even work for him and was treating nothing for his bumps, I will never return or tell people to go there to at least see her. Very very disappointing that she wouldn’t even exam my 8 mo old.
Initial experience was not so great, but they redeemed themselves.... Staffing issues and a misunderstanding. Things happen so it is understandable.
Nancy in registration was wonderful and very informative. She set me up with Dr. Pruett, who was absolutely wonderful. I saw her and a NP (Cami?) and the initial visit was very thorough and I didn't feel patronized at all, like I would normally experience with a doctor. Very attentive and didn't spend the entire time typing notes into the computer as we spoke, so it actually felt like she was listening to everything I said. Overall it was a really great experience and I'm glad I made the choice to go here.
If you get a nurse named Kristina, request another nurse immediately, she was rude, didn't wear gloves, and repeatedly called my fiance a racial slur under her breath. Will never return.