About Roszman Roofing and Remodeling Inc
Roszman Roofing and Remodeling Inc. is a roofing contractor serving NW Ohio, known for its quality and value. The company offers a 5-STAR WARRANTY and the latest discounts and seasonal offers. Roszman Roofing's skilled crew works efficiently and with exceptional attention to detail on roof replacements, repairs, and gutter installations. Customers praise the team's hard work, respect for their property, and professionalism. They communicate well, explaining options thoroughly and suggesting matching roof tiles, with addresses to view real examples. The crew is organized, diligent, and respectful, ensuring all work is done correctly and efficiently. Cleanup is thorough, leaving sites spotless. Whether it's a roof tear-off, attic insulation, or an insurance-related project, Roszman Roofing delivers outstanding results and customer service. Some customers have experienced poor communication after projects, with slow responses and rude phone calls, and issues like mildew on shingles have made warranty claims difficult. Despite these concerns, many clients find the team friendly, quick, and affordable, often with better prices than rival national brands.
STAY AWAY!! The process of getting the roof went ok, however their communication went down hill quickly after the project was done. I'm hoping it was just the sales guy I was dealing with, but he takes WEEKS to respond, and I had to email him multiple times, plus message their Facebook page to get a response. The first time, he spoke so rudely to me on the phone, that I now refuse to communicate outside of email. Our shingles are started to get mildew on them, which shouldn't happen after only two years. When I contacted my sales person, I was told I needed to file a claim through Certain teed myself. Once I figured out how to do that, I realized that I don't have all the necessary information, like number of shingle packs (the phrase is escaping me right now) or roof size. Neither of which were on quote or final. CertainTeed also requires the removal of the mildewy shingle and shipping it to them. Their notes state to replace with a new shingle ASAP as the claim can take weeks. Sales guy said he would check to see if someone there could help. Over a month (and 3 emails from me)...the sales guy said they couldn't help and all of it was my responsibility. They boast about their wonderful warranty and how great they treat customers, but then leave them high and dry. I hope this is just my sales guy and not the company as whole. I have been afraid to write a review for them because of the aggressive communication I have previously received. STAY AWAY.
STAY AWAY!! The process of getting the roof went ok, however their communication went down hill quickly after the project was done. I'm hoping it was just the sales guy I was dealing with, but he takes WEEKS to respond, and I had to email him multiple times, plus message their Facebook page to get a response. The first time, he spoke so rudely to me on the phone, that I now refuse to communicate outside of email. Our shingles are started to get mildew on them, which shouldn't happen after only two years. When I contacted my sales person, I was told I needed to file a claim through Certain teed myself. Once I figured out how to do that, I realized that I don't have all the necessary information, like number of shingle packs (the phrase is escaping me right now) or roof size. Neither of which were on quote or final. CertainTeed also requires the removal of the mildewy shingle and shipping it to them. Their notes state to replace with a new shingle ASAP as the claim can take weeks. Sales guy said he would check to see if someone there could help. Over a month (and 3 emails from me)...the sales guy said they couldn't help and all of it was my responsibility. They boast about their wonderful warranty and how great they treat customers, but then leave them high and dry. I hope this is just my sales guy and not the company as whole. I have been afraid to write a review for them because of the aggressive communication I have previously received. STAY AWAY. Update: After contacting them again, I was finally able to get the shingles replaced in August. They were supposed to send them in for warranty replacement, but I haven't heard anything since.
We had an amazing experience with Roszman and thier team. It was easy from start to finish. Justin was great and we were so happy with how the tear off of the old and applying of the new went. What a difference a new roof does aesthetically as well and functionality, our home is even more beautiful. The entire team worked so hard and were courteous as well as cleaned up very well when they were done. Thank you, Justin, Kingdom and the whole rest of the crew! We would highly recommend Roszman. There is nothing like a local family owned business to have your roof done by, and Roszman is your roofing company!