The store is a little crowded so it's hard to find items. Staff approached me but they weren't helpful. I was surprised at lack of assistance and felt uncomfortable. I won't return to this location.
About Ulta Beauty
Ulta Beauty is a well-known beauty retailer in the US, recognized for its extensive selection of products and top-notch salon services. With over 25,000 products from 500 brands, customers can discover a wide range of cosmetics, fragrances, skincare, and hair care products. The store features exclusive brands like Kylie Cosmetics, Olaplex, and Colourpop.
The salon at Ulta Beauty offers various services, including haircuts, coloring, makeup applications, and ear piercing. Customers frequently praise the professional and friendly service from the stylists. Cayla, a highly recommended stylist, is noted for her attention to detail and excellent communication skills, ensuring clients leave satisfied. Customers have also mentioned Terri, who is appreciated for her helpfulness and pleasant demeanor.
The staff at Ulta Beauty is known for their kindness and willingness to assist. They consistently go above and beyond to help customers, such as checking for out-of-stock items and preventing duplicate purchases. The atmosphere at Ulta Beauty is welcoming, and many customers express their satisfaction with the excellent service and the knowledgeable staff, making it a highly recommended destination for quality beauty products and services.
Reviews
I had such a wonderful experience at the Ulta Beauty Salon in Fairview Park! Kailey did an absolutely amazing job on my updo—it was exactly what I envisioned and held beautifully all day.
Beyond her talent, Kailey was incredibly friendly, welcoming, and knowledgeable. She made me feel comfortable from the moment I sat in her chair, took the time to listen to what I wanted, and offered helpful suggestions throughout the appointment. It's clear she genuinely cares about her clients and takes pride in her work.
I left feeling confident, beautiful, and so happy with the entire experience. I highly recommend booking with Kailey if you're looking for someone who is talented,… read full review
The staff was very helpful and kind. They all made sure I was finding everything okay and even helped me find the correct shade of concealer after struggling for so long, and helped my daughter get the makeup she needs for her prom look. This is by far the best ulta experience I have had, I will defiantly be back.
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- private lot parking
- bike parking
Location
3181 Westgate Mall Drive, Rocky River, OH 44126
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