About Ace Hardware Home Services
Detmer & Sons, Inc. is a reputable business that provides reliable HVAC services. Customers have praised their technicians, including Luis and Nico, for being personable, knowledgeable, and efficient. They are noted for being courteous and professional, keeping customers informed throughout their service. The company offers great prices and quick responses, ensuring that customers experience minimal issues with their equipment. Technicians at Detmer & Sons go above and beyond, showing impressive customer service by assisting with tasks outside their work. For instance, when both air conditioning units failed just before a family gathering, Nico quickly responded and provided helpful options, guiding the family to resolve their urgent situation.
My service tech Luis was very personable and pleasant. He is very knowledgeable and was efficient in going about his work and kept me informed. He conducted a thorough review with me at the end of his work and made sure I had all my questions asked and answered. Luis is an excellent representative for your company - a true 5-star performer!
We had both air conditioner units go out on Sunday. We noticed 30 minutes before our grandson’s birthday party. We had 30+ adults and children and it was a hot and humid day. I called and gave the information to the answering service. Nico returned our call within minutes and was at our house within 30 minutes. Nico was very informative and provided the options to my husband and me. He answered all our questions and guided in making the best decision to resolve the crisis we we’re feeling. Nico was very polite and friendly and we were fortunate he was on call Thank you Mico ⭐️⭐️⭐️⭐️⭐️
I cannot say enough good about this company. They arrived on time, fixed my air conditioner, and were very courteous. I will definitely call them again if I ever have any problems!