About Ace Hardware Home Services
Detmer & Sons, Inc. is a reputable business that provides reliable HVAC services. Customers have praised their technicians, including Luis and Nico, for being personable, knowledgeable, and efficient. They are noted for being courteous and professional, keeping customers informed throughout their service. The company offers great prices and quick responses, ensuring that customers experience minimal issues with their equipment. Technicians at Detmer & Sons go above and beyond, showing impressive customer service by assisting with tasks outside their work. For instance, when both air conditioning units failed just before a family gathering, Nico quickly responded and provided helpful options, guiding the family to resolve their urgent situation.
Everything went very good. The serviceman did all the testing and cleaned and serviced our air conditioner. We do need a new part and it will come in later next week and we will pay for that part. All went well.
Austin was super nice and very professional. He articulated how the installation process would go. He was ready to answer any questions we had. After the installation he walked us through the new thermostat features and equipment installed. He was great to work with.
The two installers put covers on their shoes when they came inside, put sheets down on my hardwood floors to protect them and cleaned up the areas where they were working. Both installers did a nice job installing the furnace and AC. Would highly recommend this company!