For some reason, they are unable/unwilling to process insurance properly. I am retired military and of Medicare age, but covered by military Tricare for Life. However, I have a Federal Vision Plan to cover routine vision exams. I had a routine vision exam in March, and since then have driven to the office twice because they will not bill my Federal Vision Plan. This is still unresolved.
November 2023
I would not even give one star because that's how bad they are. I have waited more than 3 weeks for a trial sample of my contact lens prescription. I've finally hit the desperate stage of having no more lenses left and no prescription for a new years worth. All I get is the run around. I'd say this was just a bad year but this is my 3rd time where they have been incompetent. Once I get my lenses and prescription I will never ever be back again. My suggestion to anyone looking for an eye clinic locally would be DON'T GO THERE!
February 2022
I am very happy and satisfied with my eye care received at the Fairborn Vision Center. My whole experience from my time with the doctor to selection of glasses was very professional. I have gone there a long time, not just for vision, but also for diabetes care, and continue to be extremely happy with all aspects of the care I've received.
For some reason, they are unable/unwilling to process insurance properly. I am retired military and of Medicare age, but covered by military Tricare for Life. However, I have a Federal Vision Plan to cover routine vision exams. I had a routine vision exam in March, and since then have driven to the office twice because they will not bill my Federal Vision Plan. This is still unresolved.
I would not even give one star because that's how bad they are. I have waited more than 3 weeks for a trial sample of my contact lens prescription. I've finally hit the desperate stage of having no more lenses left and no prescription for a new years worth. All I get is the run around. I'd say this was just a bad year but this is my 3rd time where they have been incompetent. Once I get my lenses and prescription I will never ever be back again. My suggestion to anyone looking for an eye clinic locally would be DON'T GO THERE!
I am very happy and satisfied with my eye care received at the Fairborn Vision Center. My whole experience from my time with the doctor to selection of glasses was very professional. I have gone there a long time, not just for vision, but also for diabetes care, and continue to be extremely happy with all aspects of the care I've received.