Reviews for Wavefront Software Inc
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Google: 4.9/5 BBB: No RatingWavefront Software Inc
5970 Wilcox Pl, Dublin
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Our facility has utilized Wavefront LIMS since 2014 and it has truly benefitted our Lab. The software is easy to use and has helped to increase efficiency of our operations and reduce paperwork. The administrative feature allows you to easily configure the software around your needs along with a portal which provides detailed descriptions and videos for assistance with configuration, trouble shooting, change order and help ticket tracking.
We use Wavefront Software Inc. (LIMS) in our Laboratory Department at CG Labs.Our customization has resulted in complications in the past, however, the development team has been very timely in their response. They have been very helpful in determining ways to update our system to remove the complexity that we have, and move toward a more "out of the box" configuration.The only AFI that I would recommend would be the transition from Sandbox to Production. Each time we update, it seems like there are pieces or components that have to be adjusted in order for production to run as smoothly as Sandbox.
Wavefront's customer service and product are outstanding! I highly recommend them. There are many training videos and tiers of the product to make it more affordable for smaller labs.