About Walmart Vision & Glasses
Walmart Vision & Glasses is a one-stop-shop that offers eye exams, prescription glasses, and contact lenses at affordable prices. The center understands the importance of providing great value on vision care, offering easy ways to save through free in-store pickup and free shipping on qualifying purchases. While some customers have had positive experiences, such as getting their broken glasses repaired, others have had conflicting experiences. Some have reported issues with customer service, including rude encounters and miscommunication about policies and procedures. Additionally, there have been instances of lost or misplaced items, highlighting the importance of requesting receipts or proof of submission. Despite some negative experiences, the center has made efforts to resolve issues and provide solutions. Overall, customers should be aware of the center's policies and procedures to ensure a smooth experience.
I popped in to get a prescription filled and passed by the store. The nose piece on my glasses had broken. I had to admit my eye glasses did not come from this store. They came from a discount eye retailer. Sarah fixed my glasses in a few minutes and didn't charge me. I highly recommend their customer service. I will consider this Walmart for my next pair.
Geri was SO helpful and friendly throughout the whole process of getting my glasses. Even on the phone setting up the eye exam appointment. She is a real asset to this location. Her professionalism and fun personality made things a breeze! She’s the best!!
Exemplary customer service and resourcefulness from all the employees. One of the ladies patiently helped my sister for a whole hour helping her put contacts on for the first time. The doctor is very understanding and helpful. The place has great selection of glasses and at a great value too.