Thank God, I'm like way more confident in secure in myself than I used to be because I would've left that appointment crying. But quite literally I was gaslit by someone. He asked me if I was on drugs when I'm literally sober and in AA. He continued to ask me four more times if I was on any illegal illicit substance. I clarified the only thing I've done was smoke A little bit of weed and that I do that every day and I've done that with their providers for years so are you OK? They literally have paperwork that states the only thing that is neurologically approved for medical cannabis that they recognize and won't make me quit is PTSD, which is the literal diagnosis that I have... and I was going over how I'm affected by my ADHD and all this other stuff and he literally absorbed none of that absorbed nothing about me talking about how I'm disabled. I have a spinal cord injury. I have a traumatic brain injury. I have arthritis, etc.. All he did was jump straight into, "Are you high" and I was just like no and he's like you Sure? he asked me five times. I clarified you're literally gaslighting. And he said "gaslighting would be accusing somebody, and I asked" in the most aggressive tone, to which I stated actually gaslighting is insinuating that someone's reality or existence isn't exactly as they are experiencing it and I'm sober right now so that's literally exactly what you are doing. He stated that we can't continue an appointment when you are under the influence. I clarified is there anyway I can speak to somebody else or make an appointment with someone else, cause this is clearly not working. he stated no you only can make an appointment with me after we cancel this one and I said no offense, but I think this speaks to your lack of capacity to facilitate care and this speaks mostly to your inability to understand anything that we've been talking about. I literally talked to you about my Disability. Talked to you about everything that I've been going through and how I haven't been able to work for the last five years and how my ADHD my automatic negative thoughts etc. are the only thing that is making it so I can't function at home and now that I have housing id like to get my life organized and in order to try to get back to work and maybe continue doing some type of contribution to my community. I also clarified that I really hope that he goes through and re-watches this video so that way he can see the errors in his capacity to approach something this sensitive with zero tact. It takes five seconds to address someone with respect and not treat someone less than they deserve and you tell others your worth by what you accept and this is absolutely not it. It's quite literally a form of anger to insinuate that how somebody is behaving is not OK. It's a form of indirect anger. You learned that in anger management so he was quite literally mad at me for nothing. I didn't do anything. It was our first appointment and I just answered questions. He also thought I was crackijg open a beer. It was a Guyaki Yerba Matte Tea. He was clearly projecting some unhealed wounds. I just find this ironic that all of this happened after they emailed me to let me know that the person who I left Emerald psychiatry because of a negative interaction, was no longer there and that's the reason why I established care with Brandon. To hopefully have a better experience. But I already had a terrible experience with somebody else and they were like oh we fired her so I came back because they sent me a request to come back. Why would you request me to come back just to insinuate I'm under the influence? Make it make sense. That's the type of behavior that I stated to Stephen, the person who is the manager of this individual who I came to emerald from providers for healthy living. I stated to him that a comment made by my pcp dr, triggered suicidal ideation in the past when I had a year in seven months, ha
May 2024
I think it's important for prospective patients to understand how Emerald Psychiatry does business by learning how they treated me. I was a patient for a couple years, doing telehealth visits. They lasted about 10 minutes, on average. They were fine. But once when I had a telehealth visit during the work day, I got distracted with my work and forgot about it. Did the receptionist who apparently only collects your payment and schedules follow-ups call me to remind me of the appointment? My dentist does that. My eye doctor does that. No. Emerald apparently does not. Did they waive the $50 no-show fee because I had been a regular patient for a while? Nope, they billed me $50. I paid the no-show fee. I kept seeing them. But after a few months it happened again. I have a hectic job. Did the receptionist call me that time? Again, no. Did they waive the second no-show fee because I paid the first and remained a good patient? Again, no. So they billed me a $50 no-show fee. Again. This time I declined to pay it. So they sent me to collections. Over a no-show fee. They sent me to collections over services not rendered. I haven't decided whether or not to pay the second $50 no-show fee. I can afford it. That's not the problem. Whether I do or not, I think it will be worth $50 so I can show other prospective patients how they treated me and they can use that information to help decide whether or not to become a patient of Emerald Psychiatry.
Apr 2024
This place is dangerous! I was referred by my mental health NP for TMS and had a consultation with an NP, Rachel, who appeared nervous and uncertain. She said I was approved for TMS, great. I told my best friend about this and he had sone concern. Turns out, medication I am on is contraindicated with TMS! She had no idea!
Thank God, I'm like way more confident in secure in myself than I used to be because I would've left that appointment crying. But quite literally I was gaslit by someone. He asked me if I was on drugs when I'm literally sober and in AA. He continued to ask me four more times if I was on any illegal illicit substance. I clarified the only thing I've done was smoke A little bit of weed and that I do that every day and I've done that with their providers for years so are you OK? They literally have paperwork that states the only thing that is neurologically approved for medical cannabis that they recognize and won't make me quit is PTSD, which is the literal diagnosis that I have... and I was going over how I'm affected by my ADHD and all this other stuff and he literally absorbed none of that absorbed nothing about me talking about how I'm disabled. I have a spinal cord injury. I have a traumatic brain injury. I have arthritis, etc.. All he did was jump straight into, "Are you high" and I was just like no and he's like you Sure? he asked me five times. I clarified you're literally gaslighting. And he said "gaslighting would be accusing somebody, and I asked" in the most aggressive tone, to which I stated actually gaslighting is insinuating that someone's reality or existence isn't exactly as they are experiencing it and I'm sober right now so that's literally exactly what you are doing. He stated that we can't continue an appointment when you are under the influence. I clarified is there anyway I can speak to somebody else or make an appointment with someone else, cause this is clearly not working. he stated no you only can make an appointment with me after we cancel this one and I said no offense, but I think this speaks to your lack of capacity to facilitate care and this speaks mostly to your inability to understand anything that we've been talking about. I literally talked to you about my Disability. Talked to you about everything that I've been going through and how I haven't been able to work for the last five years and how my ADHD my automatic negative thoughts etc. are the only thing that is making it so I can't function at home and now that I have housing id like to get my life organized and in order to try to get back to work and maybe continue doing some type of contribution to my community. I also clarified that I really hope that he goes through and re-watches this video so that way he can see the errors in his capacity to approach something this sensitive with zero tact. It takes five seconds to address someone with respect and not treat someone less than they deserve and you tell others your worth by what you accept and this is absolutely not it. It's quite literally a form of anger to insinuate that how somebody is behaving is not OK. It's a form of indirect anger. You learned that in anger management so he was quite literally mad at me for nothing. I didn't do anything. It was our first appointment and I just answered questions. He also thought I was crackijg open a beer. It was a Guyaki Yerba Matte Tea. He was clearly projecting some unhealed wounds. I just find this ironic that all of this happened after they emailed me to let me know that the person who I left Emerald psychiatry because of a negative interaction, was no longer there and that's the reason why I established care with Brandon. To hopefully have a better experience. But I already had a terrible experience with somebody else and they were like oh we fired her so I came back because they sent me a request to come back. Why would you request me to come back just to insinuate I'm under the influence? Make it make sense. That's the type of behavior that I stated to Stephen, the person who is the manager of this individual who I came to emerald from providers for healthy living. I stated to him that a comment made by my pcp dr, triggered suicidal ideation in the past when I had a year in seven months, ha
I think it's important for prospective patients to understand how Emerald Psychiatry does business by learning how they treated me. I was a patient for a couple years, doing telehealth visits. They lasted about 10 minutes, on average. They were fine. But once when I had a telehealth visit during the work day, I got distracted with my work and forgot about it. Did the receptionist who apparently only collects your payment and schedules follow-ups call me to remind me of the appointment? My dentist does that. My eye doctor does that. No. Emerald apparently does not. Did they waive the $50 no-show fee because I had been a regular patient for a while? Nope, they billed me $50. I paid the no-show fee. I kept seeing them. But after a few months it happened again. I have a hectic job. Did the receptionist call me that time? Again, no. Did they waive the second no-show fee because I paid the first and remained a good patient? Again, no. So they billed me a $50 no-show fee. Again. This time I declined to pay it. So they sent me to collections. Over a no-show fee. They sent me to collections over services not rendered. I haven't decided whether or not to pay the second $50 no-show fee. I can afford it. That's not the problem. Whether I do or not, I think it will be worth $50 so I can show other prospective patients how they treated me and they can use that information to help decide whether or not to become a patient of Emerald Psychiatry.
This place is dangerous! I was referred by my mental health NP for TMS and had a consultation with an NP, Rachel, who appeared nervous and uncertain. She said I was approved for TMS, great. I told my best friend about this and he had sone concern. Turns out, medication I am on is contraindicated with TMS! She had no idea!