Dry Patrol of Central Ohio provides a variety of services such as water damage restoration, flood damage repair, fire restoration, mold removal, sewage cleaning, air duct and dryer cleaning, floor cleaning, biohazard, and emergency cleaning across the Columbus, OH area. The company offers free estimates and guarantees quick response times, arriving within 60 minutes or less. They work directly with insurance companies and hold an A+ rating from the Better Business Bureau, along with NADCA certification.
Customers praise the team’s professionalism and efficiency, especially highlighting the work done by Jake and Dalton on air duct and vent cleaning. They are known for their timely arrival, clear explanations, and ability to create a clean, fresh environment in homes. The office staff, including Jen, is appreciated for their kind and patient service, helping schedule estimates quickly.
Feedback shows that Dry Patrol’s team is attentive to clients' needs and flexible, even accommodating those with health concerns related to water damage and mold. Their friendly attitude and simple explanations have positively impacted families, including those with children. Customers find the service reliable, often returning for multiple jobs and recommending the company for its quality work and dedication to customer satisfaction.
Recently, the team was praised for their work on a building severely vandalized, with Bryan and Kristen leading the remediation and cleanup. Despite the extensive damage, including mold, trash, and hazardous materials, they handled the project efficiently and professionally. Their communication was outstanding, keeping clients informed throughout and ensuring the work stayed within budget and timeline. They coordinated with contractors and the city to ensure a smooth process, restoring the property to a habitable state and recovering its value.
Clients also shared positive experiences with Jake and Dalton, noting their great communication, punctuality, and clean work. They left homes tidy and improved the smell in affected areas after mold removal. Overall, Dry Patrol of Central Ohio is recognized for being reliable, responsive, and caring about quality, making it a trusted choice for restoration and cleanup services.
