About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. Shoppers can choose from over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section offers products that are vegan, cruelty-free, and sustainable. The salon at Ulta Beauty provides services such as haircuts, hair coloring, makeup application, and ear piercing. Customers can book appointments online or walk in if stylists are available. Customers have praised the knowledgeable and helpful staff who guide them to the best products for their needs. Customers have had positive experiences with the employees, who have offered personalized recommendations and assistance with color matching and product selection. Overall, Ulta Beauty offers a wide selection of products and services in a clean and tidy environment, with friendly and attentive staff.
My review is a shoutout to the Queen of Customer Service…Ms. Jada at the Easton Ulta location. I placed an online order to take advantage of the buy one get one 50% off and once the order was ready for pick-up the store only had one of the items.
I called and Jada answered, from the first second of our call, she was committed to helping me. She offered to check their inventory as a truck had just come in. She did not see the product and offered to cancel my order. However our conversation did not end there.
Jada mentioned that the Manager would do inventory in the evening and would leave them a note to put aside the items I needed if they were there...aaaannnd...read full review
The Ulta beauty worker named Jayda did amazing on helping me find my shade match.and was also very patient with me and understanding with what my concerns were when it came to find the right product that work for me.
I was greeted and helped by the sweetest employee, her name was Jada. She went above and beyond and was so helpful. I love the Matrix Glow Mania shampoo and conditioner for color treated hair that you recommended Jada!! You’re the best!!! Everyone go see Jada at Ulta Easton. She’s so kind and absolutely beautiful🩷