SCAM ARTISTS!!! They came here promising they could get our siding done, failed at that and instead coerced and pressured us into getting a roof where we were PROMISED by their used car salesman that we would not have to come our of pocket. They came here, did an awful job, painted our house a different color and left roughly 50 nails in the yard where our kids play. Took them a month to come back and clean up, then they hit us with a $2000+ invoice filled with all kinds of garbage charges such as "field change order" and have had their scummy lawyers sending us letters about suing us. TERRIBLE CUSTMER SERVICE, TERRIBLE QUALITY WORK, RUDE RUDE RUDE. Every single person at that company was dishonest, arrogant, and absolutely unimpressive. If you ever hear this name for work on your house BUYER BEWARE!!!!
About Thompson Restoration Associates
Thompson Restoration Associates is a locally and family-owned company offering emergency services for water damage, fire damage, and more. Their team of professionals is dedicated to customer satisfaction, health, and well-being. Customers praise the courteous and prompt treatment from staff, along with thoroughness in addressing issues and a strong attention to detail. From handling flooded basements to complete reconstruction services, clients appreciate the care taken to protect their property.
The team includes experts like Troy, who did a great job painting the kitchen and ceiling, and others like Tony and Carolyn, who worked hard to resolve issues such as cabinets not replaced due to manufacturer faults. Employees are described as friendly, professional, and respectful, arriving on time and keeping clients informed throughout the process. They treat homes with care, ensuring that valuable items like collectibles and family keepsakes receive thoughtful attention. The staff’s dedication and professionalism help clients feel reassured, making Thompson Restoration Associates a highly recommended choice for cleanup and reconstruction services.
Reviews
Xander and the Thompson Restoration Associates team are awesome! They put on a great golf outing and are always so welcoming, positive, and fun to work with. Xander is one of those people who brings great energy wherever he goes. We’re grateful for the relationship and look forward to many more events together! ⛳🙌
My mother had a very large tree fall on her house which did extensive damage. I had never dealt with anything like this before especially on this scale, half the house was damaged. From the beginning Mike Williams with Thompson Restoration Associates was there for me. I called numerous companies who had good reviews. There were a lot of houses damaged because of storms btw. Only one company called me back in a timely manner. Mike’s exact statement to me when we spoke on the phone and I explained the situation his exact statement to me was, “ you don’t have to pick us but you need to get that roof tarped, we’ll be out to do that and you can figure out who you want… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
3333 Refugee Road, Columbus, OH 43232
More Local Businesses in Columbus
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.