Thompson Restoration Associates is a locally and family-owned company offering emergency services for water damage, fire damage, and more. Their team of professionals is dedicated to customer satisfaction, health, and well-being. Customers praise the courteous and prompt treatment from staff, along with thoroughness in addressing issues and a strong attention to detail. From handling flooded basements to complete reconstruction services, clients appreciate the care taken to protect their property.
The team includes experts like Troy, who did a great job painting the kitchen and ceiling, and others like Tony and Carolyn, who worked hard to resolve issues such as cabinets not replaced due to manufacturer faults. Employees are described as friendly, professional, and respectful, arriving on time and keeping clients informed throughout the process. They treat homes with care, ensuring that valuable items like collectibles and family keepsakes receive thoughtful attention. The staff’s dedication and professionalism help clients feel reassured, making Thompson Restoration Associates a highly recommended choice for cleanup and reconstruction services.
This team has now come out for 2 issues within the last 2 years. They are well trusted, efficient, nice, and do a great job of trying not to bother the household while ripping up an entire floor and basement. I've seen a consistent team throughout the process in which, shows that management is trusted to keep their staff and relationships. Great job and they are the only team that I would welcome back if an issue arises - Thank you! 😊
From start to finish every one of the associates were professional polite and knowledgeable. They were very pleasant to work with and we will definitely contact them if needed.
Greg and team were kind, timely and easy to talk to while they helped me out with an unfortunate situation
3333 Refugee Road, Columbus, OH 43232
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
