iDry Columbus is a water damage restoration company serving the Columbus area. They are IICRC Master Certified and specialize in water damage, flood damage, mold inspection, and remediation. iDry Columbus offers 24-hour emergency service and provides free, on-site written estimates accepted by major insurance carriers.
Customers consistently praise the company for its efficiency, thoroughness, professionalism, and politeness. Reviewers highlight the team's responsiveness, kindness, and ability to quickly assess and address water damage issues. Recently, customers have noted the attentiveness and honesty of the staff, particularly mentioning how they took the time to ensure there were no lingering issues after a leak. The team has been recognized for their prompt and personal service, helping clients with various problems, including musty smells and odor removal. Many customers express gratitude for not being upsold services they did not need, recommending iDry Columbus for their compassionate approach and reliability in handling water damage situations.
Idry provided exceptional customer service and was very thorough and honest with how we needed to treat the mold in our basement. They connected us with Pro Tech basement solutions who was quick, thorough, and friendly. After a quick trip from Pro Tech we were assured the foundation in our basement was not the problem, and that the pipes leading from the house to the street were likely blocked. The tech offered several other tips to keeping our basement dry, free of charge. I would absolutely recommend both Idry and Pro Tech to anyone with mold or any kind of basement water issues. Thank you!!!
Aug 2026
5.0★★★★★
iDry came to investigate an odor in the home we had been dealing with for over a year. They quickly identified the problem and gave us the information we needed to take care of it. Very helpful and did not push their services on us. Will definitely be calling them if we have any further issues.
Jul 2026
5.0★★★★★
Good people give me hope. Thank you Curtis and Catherine (sp?) for being so incredibly helpful every step of the way. I wish I could trust that everyone is as honest and attentive as you are, but I guess google reviews are the next best thing. I'm grateful for the thorough communication, home visit to assess the situation, communication with the foundation repair company and follow through. I wish you both all the best. Big thanks.
