Front desk girls extremely unfriendly/rude
Girls in the back AWESOME!!
About Concentra Urgent Care
Concentra Urgent Care provides a great overall experience for its patients. The facility is efficient, with patients often in and out within an hour. Friendly and knowledgeable staff greet patients at the front counter, with cheerful and pleasant medical professionals conducting exams. The staff is described as professional, kind, and helpful. Patients praise the smooth and easy process, the short waiting times, and the staff's accommodation of their needs. The doctor and nurse are mentioned as being very helpful, knowledgeable, and friendly, and the front staff is efficient at checking in patients. While some patients may wish to know the duration of their visit in advance, the majority of reviews are positive about their experience at Concentra Urgent Care.
Reviews
If it weren’t for the nurse, this review would have been a single star rating. The receptionists were neither nice nor clear with their sign-in instructions. When I asked for clarification on one of the steps they responded rudely. Then they spelled my name wrong when they sent me the sign-in text and told me to fix it myself when I continue the sign-in process. My entire experience could have been positive if the receptionists would have been as courteous as the nurse.
Was there just after opening and although there were quite a few people already registered, the process was quick.
Tech was friendly and professional.
I was in and out in less than 15 minutes
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
4849 East Main Street, Columbus, OH 43213
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