About Ken Neyer Plumbing
Ken Neyer Plumbing, Inc. has been providing quality plumbing services since 1972. This family-run business aims to deliver reliable plumbing solutions while giving back to the community. They offer a wide range of services, from commercial plumbing to general residential work. The team at Ken Neyer Plumbing is known for their professionalism, knowledge, and dedication to customer service. Customers consistently report positive experiences, highlighting the responsive and pleasant staff who make scheduling appointments easy. Recent reviews praise the plumbers for their thoroughness and willingness to answer questions while ensuring a clean work area. Customers appreciate the transparency in service, with team members showing them the issues and explaining repair options tailored to their needs and budgets. Moreover, Ken Neyer Plumbing is committed to training the next generation of plumbers through apprenticeship programs, ensuring quality service and customer care in the industry. Overall, Ken Neyer Plumbing is highly recommended for anyone seeking reliable plumbing services backed by a strong commitment to customer satisfaction and community involvement.
Top Notch!! Ken Neyer Plumbing provided the best customer service I have ever received! From the moment we contacted Neyer Plumbing, to the time of completion, everyone we worked with was above and beyond expectations. On 10 February we noticed a leak in our basement that we thought was a foundation breach around the main water line. Upon further investigation, it was determined that the main water feed line coming into the house had a crack in it. At that point, we turned off the water supply and spoke with Lisa at the main desk. Lisa was wonderful and compassionate. She had Logan at our house 2-3 hours later to do a field evaluation. Logan worked with Jeremy in the office to get a recovery plan started, and a team to our location the next morning. On 11 February a team of professionals arrived. They took the time to ensure they understood the entirety of the situation on that ground, and, that we understood the plan for repairs. John, Michael and Mark spent 5 hours working and keeping us up to date on their progress. Upon completion they showed us the results of their work and ensured we were happy, which we are. However, that is when they continued to support our situation to help locate a separate water leak on the property. This took them another hour to help locate and isolate the issue (they are working up an estimate at this time to recover that issue in the future). Courteous and professional the whole way through! Not only did they sweep the dirt off the walkway, but they also cleaned up our make-shift efforts to contain the leak in the basement after they were finished. We could not be more pleased with the response, courtesy and professionalism of the Ken Neyer Plumbing Team!
I had a bathroom sink that had a shutoff valve that stripped and was unable to turn off. It also had a pretty good leak under the sink. I called Ken Neyer Plumbing and from the moment I called was met with professional and friendly customer service. Nathan and Shelby responded to the service call and were outstanding. Both arrived promptly and ready to work. Their communication was great. They kept me well informed before, during and at the completion of the service call. They were professional, knowledgeable and friendly. I highly recommend Ken Neyer Plumbing.
Prompt and excellent service. Solved an underground leak for our condo association. All the workers on our job went the extra mile to fix our leak. I would recommend Neyer Plumbing to anyone who needs plumbing work done.