The Painted Penguin

The Painted Penguin is a cute place with a cool concept. Customers enter through an igloo entrance and find pieces of finished and unfinished art everywhere. Kids and adults can paint the adorable pieces with as many colors as they want, and there is a good selection of items to paint. The employee was very friendly and helpful. Finished pieces take about 45 minutes to dry, and customers can also buy other people's finished pieces if they choose. They host official parties too. Some reviewers note the place is very pricey. One mentioned being told prices range from $6.99 to $29.99 but not seeing a single piece below $12.99. It is advised to pay attention to the posted prices so you aren't surprised at the register, especially when paying for multiple pieces. Additionally, customers should ensure their pieces are actually dry before they are wrapped to avoid impressions or paper sticking to the paint. It is recommended to ask to inspect the piece before it is wrapped. While there were some simple mistakes noted, such as unwanted glitter being applied or pieces being wrapped wet, the owner reached out to help fix the problems. This kindness and customer service absolutely blew reviewers away, changing their ratings and ensuring they will be returning. The owner explained how things typically go in the store and wanted to ensure satisfaction. This responsiveness made customers appreciate the owner taking the time to listen when things did not go as expected or desired. Many had a lot of fun and can't wait to go back.