Reviews for Heather Hill Care Communities
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts insurance
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Google: 3.8/5Heather Hill Care Communities
12340 Bass Lake Rd, Chardon
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My grandfather was moved to Heather Hill last year after being placed on hospice. I was nervous to have him in the care of strangers, but the nurses & aides quickly eased my concerns. They were so gentle with him, & kind to the family with all of our questions. Heather Hill made this terrible time in our lives just a little easier, I'll forever be grateful for the kind souls there.
You reviewers are really SICK to expect a nurse working with 20+ patients to answer a call light in 20 minutes and for what, water? Patient care is prioritized based on level of acuity. Are you that incompetent to understand a nurses and aide daily assignment and responsibilities? Take your family members HOME and let’s see how well you do. Places are severely understaffed and staff are trying they best with being burned out. But it’s family members that complain about the littlest thing that made me leave the nursing home world. Never again, y’all are ungrateful and pretend to care. When you really don’t care about your family until they PASS. The audacity of...read full review
I was an agency nurse contacted for 8 weeks at a time. I continued to renew my contract for 15 months until I was no longer needed with agency. I honestly loved working at Heather Hill. The staff were friendly and helpful and worked together as a team. It was a place that felt like home. Like all healthcare places at times we were very busy, but management did their best to make sure staff ratios were better than most places I have worked. I would recommend Heather Hill to anyone who loves healthcare and wants to work at a facility that is caring and tries their best to make sure employees and residents are well taken care of.