I bought a new pair of glasses in November of 2023 and the frames broke so I returned to the store and they reordered a new pair and it took a few weeks to come in and then I only had that frame for about 2 weeks and they broke and I have been waiting 6 weeks for the new pair and they do not have an answer on what they are going to do and when I leave a message no one calls me back
January 2022
I was in the Canton area over vacation and I stopped in Penny's and my glasses were filthy from road travel and the lady Justine I believe cleaned them and fixed a hinge and never charged me a dime! Awesome place with great people!
I bought a new pair of glasses in November of 2023 and the frames broke so I returned to the store and they reordered a new pair and it took a few weeks to come in and then I only had that frame for about 2 weeks and they broke and I have been waiting 6 weeks for the new pair and they do not have an answer on what they are going to do and when I leave a message no one calls me back
I was in the Canton area over vacation and I stopped in Penny's and my glasses were filthy from road travel and the lady Justine I believe cleaned them and fixed a hinge and never charged me a dime! Awesome place with great people!