The water heater works but I'm not real happy with the installation. It sure doesn't look professionally done with pipe dope everywhere, drops not straight, drips and the top of the new tank all scratched up.Just a follow up. I did contact A Rooter Man and a different "Master Plumber" Logan was sent out. Logan was indeed a professional and repaired the original installation to my satisfaction. He was even prepared to completely replace the entire tank but I told him that was not required and I just wanted the leak/drip fixed.While making the repair Logan needed to close the main water supply and we both discovered that the valve handle was missing.... read full review
April 2024
I cannot express enough how impressed I am with the outstanding service provided by A Rooter Man. From start to finish, every aspect of my experience with this company was top-notch.I recently contacted A Rooter Man to address a drain issue and to replace some fixtures in my bathroom. From the moment I called to schedule the appointment, their staff was courteous and accommodating. They were able to schedule a convenient appointment time for me, and the technician arrived promptly as promised.The technician was an absolute professional. He was polite, friendly, and incredibly knowledgeable. He took the time to thoroughly assess the situation, clearly explaining the issue... read full review
April 2024
The entire staff from A Rooter Man which includes Heather, Evan and Tyler were great and went above and beyond working closely with the gas company to get my gas turned on after it had been out for nine days. Communication was great with everyone and they deserve recognition for all they do. Maybe Homeserve could take some lessons from them.
The water heater works but I'm not real happy with the installation. It sure doesn't look professionally done with pipe dope everywhere, drops not straight, drips and the top of the new tank all scratched up.Just a follow up. I did contact A Rooter Man and a different "Master Plumber" Logan was sent out. Logan was indeed a professional and repaired the original installation to my satisfaction. He was even prepared to completely replace the entire tank but I told him that was not required and I just wanted the leak/drip fixed.While making the repair Logan needed to close the main water supply and we both discovered that the valve handle was missing.... read full review
I cannot express enough how impressed I am with the outstanding service provided by A Rooter Man. From start to finish, every aspect of my experience with this company was top-notch.I recently contacted A Rooter Man to address a drain issue and to replace some fixtures in my bathroom. From the moment I called to schedule the appointment, their staff was courteous and accommodating. They were able to schedule a convenient appointment time for me, and the technician arrived promptly as promised.The technician was an absolute professional. He was polite, friendly, and incredibly knowledgeable. He took the time to thoroughly assess the situation, clearly explaining the issue... read full review
The entire staff from A Rooter Man which includes Heather, Evan and Tyler were great and went above and beyond working closely with the gas company to get my gas turned on after it had been out for nine days. Communication was great with everyone and they deserve recognition for all they do. Maybe Homeserve could take some lessons from them.