About A Rooter Man
A Rooter Man is a plumbing and drain cleaning company serving Youngstown/Warren, Ashtabula and Canton/Akron, OH. They have a history of providing good customer service and have helped many customers. Their team of plumbers and drain cleaning experts can address both routine maintenance needs and urgent plumbing emergencies. Customers have reported positive experiences with A Rooter Man, praising their quick response times and professional technicians. Some customers have highlighted specific technicians, like Logan, for their expertise and customer service. One customer, while initially unhappy with a water heater installation, was satisfied with the follow-up service provided by Logan who fixed the issues and even offered a solution for a missing water valve. Another customer appreciated the company's willingness to return and replace a faulty pilot assembly on a recently installed water heater at no cost. Overall, A Rooter Man is regarded as a reliable company that delivers quality workmanship and takes customer satisfaction seriously.
The water heater works but I'm not real happy with the installation. It sure doesn't look professionally done with pipe dope everywhere, drops not straight, drips and the top of the new tank all scratched up.Just a follow up. I did contact A Rooter Man and a different "Master Plumber" Logan was sent out. Logan was indeed a professional and repaired the original installation to my satisfaction. He was even prepared to completely replace the entire tank but I told him that was not required and I just wanted the leak/drip fixed.While making the repair Logan needed to close the main water supply and we both discovered that the valve handle was missing. This is from my own...read full review
I cannot express enough how impressed I am with the outstanding service provided by A Rooter Man. From start to finish, every aspect of my experience with this company was top-notch.I recently contacted A Rooter Man to address a drain issue and to replace some fixtures in my bathroom. From the moment I called to schedule the appointment, their staff was courteous and accommodating. They were able to schedule a convenient appointment time for me, and the technician arrived promptly as promised.The technician was an absolute professional. He was polite, friendly, and incredibly knowledgeable. He took the time to thoroughly assess the situation, clearly explaining the issue...read full review
The entire staff from A Rooter Man which includes Heather, Evan and Tyler were great and went above and beyond working closely with the gas company to get my gas turned on after it had been out for nine days. Communication was great with everyone and they deserve recognition for all they do. Maybe Homeserve could take some lessons from them.