About Walmart Vision & Glasses
Walmart Vision & Glasses provides convenient eye exams, affordable prescription glasses, and contact lenses, all with a focus on value. The staff is friendly, helpful, and always willing to take extra time to assist customers and offer different options. The doctors are thorough and professional, ensuring a positive experience. Customers appreciate the variety of ways to save, such as low prices on top brands, free in-store pickup, and free shipping on qualifying items. However, some have experienced issues with billing, which has affected their overall satisfaction. Despite this, the store's employees and eye care professionals are highly praised for their kindness and dedication to customer care. Walmart Vision Center aims to offer accessible and affordable vision care for families.
The Dr and associates are fantastic!! The ladies went out of their way to make sure we were charged appropriately for copays. The billing dept however, is a different story. I am currently fighting with them. I can't fault the people at the store for their billing dept. Because of the billing dept we will not be returning to Walmart Vision.
I love the idea of a vision center in Walmart, it makes it super convenient for someone with a mega busy schedule like myself. This location has been inside this Walmart for as long as I can remember. And I've only been here maaaaaaybe four times and that was because I needed an appointment to update my contacts and my ophthalmologist had retired. Overall, the staff is ok. They're knowledgeable but are not always the most welcoming. The appearance of the office is pleasant. They recently updated the decor so it's more modern looking. I'd give them a higher rating if the doctor was more personable. Every time I've seen him for contacts he is always in a bad mood and seems like it's an inconvenience to conduct an eye exam. When I went back and part of my follow up appointment he asked where I got the lenses I was wearing. I explained they were the trial pair he gave to me during the initial exam. He then explained he was irritated because he couldn't find the identifiers on the lenses... like it was my fault Like I said, if the dr had a better attitude and made an effort to be personable with the patients I would have given them a higher rating.