Walmart House Cleaning Services

May 2023

I went to have two tires replaced. The tires on the truck were from Walmart. I wanted two just like it. However, since they were oversized (245/R16 instead of 235/R16, the service manager said they could not do it. "But I bought these tires here!" "It doesn't matter, they are not the size that is recommended in the manual." "So I cannot buy the same tires as you sold me 5 years ago?" "No" "That makes no sense!" "If you want, you can go home and take the tires off your truck and bring them in and we will sell and put the tires on your rims and you can go back home and put them on your truck yourself," "???"

Jan 2022

THE WORST customer service I've ever experience. When I first called it took someone more than 5 minutes to answer the phone. After picking up the guy was completely rude. I told him I was told to call back today if I wanted to purchase a tire, so I did and the guy made me feel like I was stupid for calling. He said "our systems have been down for 3 days and the people haven't came to fix it yet. You're just going to have to wait until it's fixed." I started to inform him that I was told to call this morning and he cut me off and said "I'm telling you we can't sell you a tire and change it until our systems are fixed." Even if that was the case he could have said It in a better way instead of being an a******* To me it just seemed the guys in the auto service center just don't want to work.