About Lushsalon
Lushsalon is a professional and classy nail salon located in Cleveland. This bright, welcoming, and clean salon provides a friendly, accommodating, and pleasant environment for all customers. They offer a variety of services, from simple polish changes to full manicures and pedicures, with staff who are patient and helpful, especially with first-time clients. Tom and Kathy are known for being friendly and welcoming, and they even allow customers to bring their own polish, which is a rare find at other salons. The salon boasts gorgeous and elegant work, with attention to detail, such as painting each toe a different color. Prices are fair, making it a great value for the high-quality services provided. Lushsalon is especially recommended for great pedicures, and many customers have praised the spa manicures with artwork. Overall, Lushsalon is an excellent choice for anyone seeking a professional and enjoyable nail salon experience.
I have been going to this salon for many, many years only to find out this year that this Lush Salon is not a place for colored people to go. Yesterday, l almost lost my cool with a technician. My appointment was at 11:30 and the wrote down 11:00. I have never been late for my appointments. In fact, 11:30 is written on my calendar, which l always do. Their receptionist wrote the time down wrong and they placed the blame on me. I have talked to other colored who experienced not so nice at Lush. I love my technician Gina but l don't know when l will return to Lush. I want to be serviced where my dollars are appreciated. I did talk to Tom and expressed to him how l felt....read full review
Went there today as a walk in, (which I could tell this place is usually one you should make an appointment at), and Tom was very friendly and was able to fit me in for a fill. I asked if I could use my own polish (I had been refused by two other salons) and Tom and Kathy were like yes, let’s see it! And they both complemented the cool color I bought. The place is bright, welcoming, and clean. Everyone was nice. Will definitely return!
Service requested: 4 out 5 two pedicures one no polish one gel Both scheduled for 1:30pm Pedicurest took us back and was kind enough to start my water and I was told my lady was finishing up.... By 1:50pm of sitting in cold water I was over it. But my pedicurest made up with it her personality. Very hospitable and gave clear instructions Gina 5 out of 5 thank you! Would try again Quality: 4 out of 5 Receptionist: piss poor horrible attitudes some people can multitask they can not!