About Plumbing 911
Plumbing 911, Inc. is a trusted name in residential and commercial plumbing in Baberton, Ohio. As a family-owned and operated business, they are proudly accredited by the Better Business Bureau with an "A+" rating. Plumbing 911, Inc. is licensed with the State of Ohio, holding the highest-ranked "Master Plumbing License" and is in good standing with the State Secretary of Ohio. They offer free estimates on any plumbing need, with no job too big or small, and do not charge trip or travel fees. Customers have praised the company's polite and efficient technicians, such as Rob, Dennis, and Nick, who have quickly and effectively addressed various plumbing issues, from drain problems to pipe rerouting. Recent reviews highlight Zack Divito, who did an amazing job replacing a sump pump and hot water tank, and snaking a drain. Customers appreciated his professionalism, knowledge, and kindness, often recommending him and Plumbing 911 to neighbors. One technician was praised for excellent customer service, showing up on time, explaining the work done, and reporting back to management. Jeff from Plumbing 911 was commended for being very professional, analyzing a plugged drain in the laundry room, showing a tree root on camera, and providing updates on the sewer pipe, all while respecting the house and keeping it clean. The company’s staff also excels in communication; the receptionist informs customers that the technician will call within the scheduled window, and the technician arrives on time, keeps customers informed, and cleans up after the work. Customers also value the added touch of receiving a text with the technician’s picture and bio beforehand, which they find very helpful. Overall, Plumbing 911, Inc. continues to provide a great experience for its customers, who highly recommend their services for honest, quick, and respectful work with quality workmanship.
When calling the company, the receptionist informed me that the technician would call me within my a time window, and the technician did. The technician was knowledgeable, professional, and kept me informed on everything. After I confirmed that the technician can come to my house to assess the issue. I received a text with the technician’s picture in and a bio about the technician. I found this to be very helpful in this day and age. The technician was on time and picked up after himself.
We moved into Canton a few years back and we have zero plumbing skills. Plumbing 911 has been our go to guys for all our needs, no matter how big or small, they come through. Beautification or emergency doesn't matter, they deliver. Honest, quick, reasonable and respectful, you can't get better customer service or quality workmanship. We'll never call anyone else for our plumbing needs.
There are no words to express my blessings by having the young man (Scott Vraja) solve my plumbing concerns. This young man was very polite ,helpful, answered all questions and made my day. He is one of the reasons I always call 911Plumbing.