About Upstate HomeCare
Reviews for Upstate HomeCare
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Upstate HomeCare is known for its friendly and knowledgeable employees who provide excellent customer service. Clients appreciate the thorough explanations regarding their supplies, making them feel comfortable and well-informed. The company has a reputation for prompt service, as seen with quick replacements for equipment like C-PAP machines. Customers have experienced seamless transactions and a supportive approach from staff during appointments. The overall service is highly recommended, with many clients expressing gratitude for the assistance received, particularly highlighting the helpfulness of team members throughout their experience.
The employees are very friendly and knowledgeable about their products. They spend the time to thoroughly go over all the information you need for your supplies. Have never had any problems when I deal with them. Highly recommend this company.
Customer service was wonderful from start to finish. We initially spoke to Eileen over the phone who was very helpful. At the appointment we worked with Ed (Therapist) who was so thorough and did not make you feel rushed. It was a great experience and we would 100% recommend to a friend.