Custom Carpet Centers on Transit Road in Williamsville, NY, offers a great experience for customers seeking new carpets. Connie, a knowledgeable staff member, assists clients in achieving their desired look while staying within budget. The professional installers are fast and thorough, with carpets often installed in less than a week. Customers appreciate the excellent service and competitive pricing compared to larger retailers like Home Depot and Lowe's. Overall, Custom Carpet Centers is highly recommended for its quality products and attentive service.
We needed new carpet quick, we ordered a new bed/frame/dressers/ nightstands etc and then thought about carpet after. We had a 2 week window to find a carpet we liked and have it installed before our bedroom set came. They were able to help us out and even got it installed 3 days before the bed came allowing us to let the carpet settle before placing heavy furniture on it. The carpet feels and looks nice. I feel like ot was a fair price considering we were in a rush and couldnt really compare quotes. The installers did a nice job too. Overall very happy.
Jun 2026
5.0★★★★★
Barbara and Michael were so wonderful and patient with me while I was choosing a carpet I changed my mind so many times that it's no wonder that they just didn't ask me to go to another carpet store. My installer was Steve was great. He was very personable and great to talk to. He even had a good sense of humor. He did a great job and my carpet looks amazing.
Apr 2026
5.0★★★★★
Michael at the Williamsville store was very friendly, easy to work with, extremely knowledgeable and professional. I would definitely recommend him in the future. Can't wait to get my new floor installed.
