I’ve actually been using FI for about 7 years, and they have been awesome! I find them to be very fair with pricing. They are upfront with how much a service call and how much something will be.Yesterday I needed an emergency service call after optimum fried my router (mine) and model (optimums). Because I owned my router, optimum would not help me. At about 2:45, I received a call and was told they would be at my house in 30 min and in about 10 minutes, he told me I needed a new router. Less than an hour later, the modem was at my house from their office and installed and I was back online!I think anyone else would’ve left me without internet and watching only channel... read full review
December 2023
I've been using all techs at Fluid Imagery for years and have always been happy with the results. But this time is so worth noting. I purchased a new computer in another state and my neighbor was the head of I.T. in a large company and supposedly was brilliant in technology. He insisted on setting up my computer. After 5 hours, it's still not right. I was so frustrated. Starting losing important info, etc. so I called James at Fluid Imagery in NY and he fixed the problem so quickly, he immediately knew exactly what had been done wrong and I am so grateful. My whole family uses Fluid Imagery and everyone is 100% happy with their expertise and service.... read full review
July 2022
I’ve been using Fluid Imagery for about 5 years now and they are amazing! Even doing COVID, they would connect with me via my computer and help me with my network. I trust their advice and know they are going to keep me up and running and take good care of me! I use them for networking my house and making the Wi-Fi actually work, which apparently is a challenge on the east end! Fluid Imagery is fantastic at keeping this working! I highly recommend them!
I’ve actually been using FI for about 7 years, and they have been awesome! I find them to be very fair with pricing. They are upfront with how much a service call and how much something will be.Yesterday I needed an emergency service call after optimum fried my router (mine) and model (optimums). Because I owned my router, optimum would not help me. At about 2:45, I received a call and was told they would be at my house in 30 min and in about 10 minutes, he told me I needed a new router. Less than an hour later, the modem was at my house from their office and installed and I was back online!I think anyone else would’ve left me without internet and watching only channel... read full review
I've been using all techs at Fluid Imagery for years and have always been happy with the results. But this time is so worth noting. I purchased a new computer in another state and my neighbor was the head of I.T. in a large company and supposedly was brilliant in technology. He insisted on setting up my computer. After 5 hours, it's still not right. I was so frustrated. Starting losing important info, etc. so I called James at Fluid Imagery in NY and he fixed the problem so quickly, he immediately knew exactly what had been done wrong and I am so grateful. My whole family uses Fluid Imagery and everyone is 100% happy with their expertise and service.... read full review
I’ve been using Fluid Imagery for about 5 years now and they are amazing! Even doing COVID, they would connect with me via my computer and help me with my network. I trust their advice and know they are going to keep me up and running and take good care of me! I use them for networking my house and making the Wi-Fi actually work, which apparently is a challenge on the east end! Fluid Imagery is fantastic at keeping this working! I highly recommend them!