About Alfa Romeo of Westbury Service & Parts Center
Alfa Romeo of Westbury Service & Parts Center, located in Long Island, NY, offers exceptional service for luxury Alfa Romeo models. The center provides necessary maintenance and performance upgrades, with convenient online scheduling tools for ease of use. Customers can also order parts online and have access to a knowledgeable team ready to assist with any inquiries. Customers have praised the service department, highlighting positive experiences with the staff's kindness, helpfulness, and communication throughout the servicing process. The team is recognized for going above and beyond, such as repairing a sunroof issue on a Guilia just outside of its manufacturer warranty, saving the customer both time and money. Recent reviews commend the center's clean operations, transparent pricing, and friendly staff. Customers appreciate the team's dedication to addressing their vehicles' issues, even when other shops have failed. The center's commitment to customer satisfaction is evident, with services like providing loaners and hand-washing cars before return. While there is room for improvement in certain areas, the overall experience at Alfa Romeo of Westbury Service & Parts Center is positive. The knowledgeable staff, efficient work, and the center's willingness to go the extra mile for its customers make it a highly recommended choice for Alfa Romeo owners.
Great service experience overall. The staff was professional, clear with communication, and handled everything under warranty without any issues. Drop-off and pickup were smooth, and the work was done right. Definitely recommend.
Huge thanks to Will and the whole team at Alfa Romeo of Westbury for getting my Giulia Quadrifoglio sorted out and back to driving the way it should. Their communication, professionalism, and attention to detail really made a stressful situation easy, and I wouldn’t hesitate to trust them with my car again.
Carlton and Chris are a great asset to the Alfa Romeo service department. Chris with his great knowledge and his ability to explain things in Loman’s terms to customers can lower there anxiety towards and issues they are experiencing with there automobile. Carlton has the ability to get things done right away not to mention his calm demeanor and his ability to get answers right away when there being ask. Alfa Romeo should be proud that they hired those two gentlemen to be a part of there team. With great fortitude I must say Alfa Romeo luck out these two. Carlton and WILL are the best. They kept me informed about my vehicle on a regular basis. My text messages never...read full review