Costco Vision Center

Apr 2024

I had to wait over an hour but honestly I didn’t mind. A lady named Lisa helped me and she was lovely. However, when I went to pick up my glasses. I pulled a number and waited. Finally my number was called and I was helped by a man named Devon. He was rude and very cold towards me and my mom. No smile, no warmth, just super cold and statue like. I felt so uncomfortable and like I was bothering him. I was too scared to say that the glasses felt too loose and its fall down my face. I did end up saying it was loose but he didn't do much to fix it. So I just left and I’ll just come back another day to get help. I don’t appreciate spending over $300 just to be treated...read full review

Jan 2024

This Westbury location recently renovated their optical center.The eye exam team is amazing. Dr Steven Friedland is a delight. Quick and expert. Dr Eddie Li also great. Walk-in on a Friday afternoon, and there was no wait time as a returning customer. Doesn't take insurance fyi.The eyeglass / contact lens counter is just slammed, but bc employees are attentive and helpful. Pull a paper ticket number from the red thing at the counter's corner and then wait for them to shout your number. Don't lose the paper slip!For contact lens pickups, skip the wait, look for ADAM with your receipt/proof of pickup, he will get you the contacts asap, he says.

Aug 2023

I’ve been there a couple times over the last couple of years and I’ve always found the staff to be helpful and friendly. They are personable and professional, and I have no complaints whatsoever.