Western New York Dental Group West Seneca

Feb 2026

My experience at this dental office was very upsetting. The receptionist’s behavior toward me felt racially biased and unprofessional. I was made to feel uncomfortable and unwelcome, which is unacceptable in any healthcare setting.
Patients deserve to be treated with respect regardless of background. I strongly encourage the office to address staff training and accountability so future patients do not have a similar experience.

Oct 2025

I had left this practice a few years ago due to having an insurance they didn’t accept. I recently went back and am beyond happy to be back. Dr.Hernandez did a filling on me and she was great. I appreciate her talking to me about each step and answering any questions I had. Her assistant was extremely nice too and has a great sense of humor. The front desk staff is kind and great as well. Looking forward to my upcoming cleaning!!

Jul 2025

We recently moved to WNY. When we first found WNY dental the only available appts were in W Seneca. Our first cleaning visit was fabulous. At that time I would have given 5 stars to Amy and Jeanine (sp) our hygienists. Our second cleaning brought it down to 1 star. We did not have the same hygienists that we thought we had made the appointment with as before. Even though we both have perio cleanings they we not done the same. Mine was rushed and my husband did not have the Perio Charting. BE CAREFUL ABOUT THIS Then Dr Hernandez comes in for a evaluation even though there were no xrays. $65 each for a 1 minute look in the mouth that they did not tell us about....read full review