LifeSpa Westchester

Feb 2020

It's Saturday , snowing & very hard to find parking .I don't want to find out what a Saturday in summer looks like . I canceled my membership after 5 months , chances of renewal close to zero .Details below. Negatives :When I tried to cancel I was told to send a certified letter or come in person . When I opened the account , they didn't care much to see my face , I simply charged the card on line . What happens if I get transferred for work out of state or US ? Parking as multiple people have written is horrible .When I registered I specifically asked if I can bring food for my infant & eat at the cafeteria . I was told , no problem .Indoor pool is small . You don't...read full review

Dec 2019

Even though I have a Diamond Club membership, the manager trying to restrict me from entering saying that this gym is Diamond Signature and I have to cough up some more money to use the gym. My family and I have been a loyal member for past 6 years and this is the way they try to squeeze more money out of me, I may have to change. I don't see the difference between Diamond Signature and regular Diamond in the website.

Sep 2019

Going South fast and not in a good way. Everything and I mean everything is about wringing more $ from its members. I was told when joining last year that Chappaqua members would not be allowed to use this club-it would not be in the same tier. Well it appears to make up for the long delayed opening in Chappaqua, it is in the same tier. Westchester/Harrison club is oversold and the poor attendants in the women's locker room are responsible for every bathroom and the increased laundry from the new adult pool which is MORE MONEY PER MONTH!!!! No toilet paper, no towels on some days and the children members run around without parental supervision. Why would a parent allow...read full review