Reviews for Meade Optical
Write a reviewHours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 6PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Tips
walk-ins welcome accepts credit cards bike parking
Ratings
Google: 4/5Map & Location
1000 Washington St, Watertown
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Have been their customer/patient for 6+ years. Hubby switched to them as well. Overall we have a pleasant experience, with everyone there except one lady who process the insurance and co-pays. She is rude, disrespectful and overall unpleasant to deal with. She has no business dealing with patients or customers. We brought our experience up with the optometrist and hopefully will not encounter her miserable attitude again.
The optometrist and the rest of the staff are great. Super helpful, kind and friendly. Very happy to be their customer overall. Doc is detailed, attentive and kid friendly.
May update this, if we encounter any more attitude from this one employee.
The customer service was OK, barely average. The frame selection was adequate. The eyeglasses were on the expensive side and I must tell you that despite ordering the most expensive of the progressive lenses, scratch resistant, glare resistant etc, these are by far the worst lenses I've ever owned. I've had them less than a year and can hardly see out of them because of the scratches! It's like they substiuted with the cheap plastic. lenses I've since gone to a different optomotrist and they remarked that it looked as if I'd used steel wool to clean them, which of course I hadn't. I've worn eyeglasses for decades and never have I experienced such awful lenses. I certainly won't return here.
My family and I went for our first visit at Meade Optical last week. After 20+ years using a national chain vision company and having ongoing frustrations we finally made the move. WOW are we glad we did. Clean, modern, comfortable office with pleasant and very knowledgeable staff that took their time with each of us to be sure we were well taken care of. We will now be lifelong patients of Meade!