Eye Physicians of Orange County, PC

Jan 2025

Front desk clerk Evelyn rude and not helpful. Upon initial approach she did not acknowledge that I was standing at her desk. After finally acknowledging me she asked for my insurance and sent a link to register for the scheduled appointment. After waiting serveral min she states there was an issue with my insurance (1199). She asked that we call the insurance company to confirm it was active, I asked her to also call while we were calling, she replied they (the insurance)will not speak to her. Lie number 1.. as there is a provider number .. she finally calls after i attempted to call the provider portion, she hung up saying there was a 20 min wait and she had calls...read full review

Apr 2024

Good luck trying to make an appointment . No one answers the phone , you have to leave a msg , they ask you for date of birth but won’t accept the info you enter , then you wait , and wait , and wait some more; still no one calls you back . Three days later , you start the process again .Just find another doctor , total waste of time and a lot of aggravation.

Apr 2023

Dr. MANDES KATES, LIED TO ME ABOUT MY CATERACT SURGERY. 2 WEEKS LATER AFTER SEEING COVERING DOCTOR AND GOING TO ER TO GET MAJOR ANTIBIOTICS, I FINALLY SEE DR.KATES. HE ADMITTEDTHAT HE BROKE LENS CAPSULE. THAT'S2 WEEKS LATER. STILL AFTER 3 YEARS, I HAVE RETINA SWELLING, SHOTS IN EYE BALL. HE KNEW HE BROKE LENS CAPSULE AND ONY ADMITTED AFTER 2 WEEKS.