The week before Christmas 2025, our furnace went, being it was 20 years old we figured now is a good time to get it replaced with a new one.
We called M&R on a Thursday morning and Thursday later afternoon it was installed along with everything for a new central air system too as that was 20 years old. I would highly recommend M&R. They were here very fast and the men that were working here were great. When they left you would have never known anyone was here working. They were recommended to us by numerous friends and we are so happy we went with them.
About M & R Heating & Air Conditioning Service Inc.
M & R Heating & Air Conditioning Service Inc. is committed to excellent customer service and community awareness in upstate New York. The business prides itself on honest, professional, and friendly service. Customers have praised the quick response times, with technicians like Tony and John providing timely and effective solutions to heating and cooling issues. One customer highlighted Tony's dedication, noting that he arrived within 24 hours during a heat crisis and worked tirelessly, even in challenging weather, to restore comfort in their home. Another customer appreciated John's thoroughness and knowledge, mentioning how he effectively diagnosed problems and provided maintenance advice at a fair price. Overall, M & R Heating & Air Conditioning has built a reputation for reliability and quality service, making them a highly recommended choice for heating and air conditioning needs.
Reviews
Highly recommended. I had issues with my furnace and they were here to fix it first thing Monday. The tech was professional and got my furnace up and working properly in no time. Would use again in the future.
So two nights ago our air conditioner stopped working and we started smelling something like burning wires. Its been horrible without air in this very hot weather . We called one person but never got a call back so we called M&R and they came today to repair it. I cant remember the mans name but he was the nicest guy ever. He explained everything so I could understand what happened to it . My dog approved of him too lol. Dont hesitate to call them for your ac and heating issues
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
Location
321 Niagara Street, Utica, NY 13501
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